BUTARBUTAR, D. F.; SIHAR , R. F.; JUWITA , R.; MANURUNG , M. N. P.; ZENDRATO , V. Analysis of the Quality of Road Traffic Accident Insurance Claims Services at the PT Jasa Raharja Office in Pematang Siantar City. ProBisnis : Jurnal Manajemen, [S. l.], v. 15, n. 6, p. 196–204, 2024. Disponível em: https://www.ejournal.joninstitute.org/index.php/ProBisnis/article/view/721. Acesso em: 25 mar. 2026.