Pengaruh Literasi Digital Terhadap Kinerja Karyawan
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Abstract
Transformasi revolusi industri 4.0 dan kemajuan perkembangan digital, berbagai sektor di Indonesia mengalami perubahan signifikan dalam sistem operasional, komunikasi, serta model bisnis yang semakin berbasis teknologi informasi. Tranformasi teknologi digital sudah mentransformasi struktur kerja organisasi di Indonesia, oleh karena itu memerlukan karyawan untuk menguasai literasi digital yang memadai guna menjaga kinerja mereka. Tujuan studi ini guna mengeksplorasi dampak literasi digital pada performa karyawan pada berbagai sektor organisasi di Indonesia. Pendekatan studi menggunakan pendekatan kualitatif dengan menerapkan studi kepustakaan atau literature review. Data dikumpulkan dengan pencarian publikasi nasional yang relevan serta diterbitkan dalam lima tahun terakhir pada basis data jurnal akademik terpercaya. Hasil analisis mengindikasikan jika literasi digital memberikan dampak pada kinerja karyawan secara positif dan signifikan. Karyawan yang memiliki tingkat literasi digital tinggi dapat mudah beradaptasi dengan perubahan, meningkatkan produktivitas dalam pelaksanaan tugas, dan berkolaborasi secara efektif melalui alat digital. Temuan tersebut mengonfirmasi literasi digital merupakan aset penting yang memperkokoh keunggulan kompetitif organisasi, sesuai dengan pandangan Resource-Based View dan Human Capital Theory. Implikasi dari penelitian ini menyoroti perlunya kegiatan pembinaan literasi digital yang sistematis dan kontinu sebagai bagian dari perencanaan administrasi kepegawaian di era transformasi digital.
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How to Cite
Darmawan, D., & Yahya, M. A. C. (2026). Pengaruh Literasi Digital Terhadap Kinerja Karyawan. ProBisnis : Jurnal Manajemen, 17(03), 1443–1450. Retrieved from https://www.ejournal.joninstitute.org/index.php/ProBisnis/article/view/1537
References
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da Silva, B. D. S., & Darmawan, D. (2023). Integration of Management Information Systems (MIS) in Strategic Decision Making to Improve Organization Performance. Journal of Social Science Studies, 3(2), 347-352.
Dahman, Y., Goso, G., Sahrir, S., & Salju, S. (2023). Peran Literasi Digital, Motivasi Kerja, Kemampuan Kerja dalam Meningkatkan Kinerja Karyawan UMKM. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 6(2), 1784-1793.
Darmawan, A., & Aryati, T. (2025). Business Ethics in Moderating the Relationship between Sustainability Governance and Digital Transformation on Firm Performance. Jurnal Ilmiah Akuntansi Kesatuan, 13(6), 1615-1626.
Darmawan, D. (2022). Posthuman Human Resource Management in Organizations using Generative Artificial Intelligence, Studi Ilmu Sosial Indonesia, 2(2), 97-124.
Darmawan, D. (2023). Job Design Changes Due to Automation and Consequences for Human Resource Management Practices. Studi Ilmu Sosial Indonesia, 3(1), 343-366.
Darmawan, D. (2025a). Human Capital Development in Knowledge-Based Organization and Continuous Learning. International Journal of Service Science, Management, Engineering, and Technology, 7(1), 1-6.
Darmawan, D. (2025b). Job Redesign, Automation, and Digital Workforce Competencies in the Twenty-First Century. Bulletin of Science, Technology and Society, 4(3), 103-114.
Darmawan, D., & da Silva, B. D. S. (2025). Blockchain as an Instrument of Decentralized Social Order and Democratic Reconfiguration. Bulletin of Science, Technology and Society, 4(1), 11-18.
Darmawan, D., & Gardi, B. (2024). Digital-Oriented Leadership and Organizational Transformation: Fostering Operational Efficiency, Team Collaboration, and Innovation in the Digital. International Journal of Service Science, Management, Engineering, and Technology, 5(1), 37-42.
Darmawan, D., & Nasqa, R. A. (2026). Digital Storytelling in Experiential Tourism Destination Imaging. SYNERGY: Jurnal Bisnis dan Manajemen, 6(1), 10-20.
Gani, A., Darmawan, D., & Irfan, M. (2025). Youth Social Mobility in the Gig Economy and Digital Platform Work. International Journal of Service Science, Management, Engineering, and Technology, 7(1), 35-43.
Gardi, B., & Darmawan, D. (2024). Supply Chain Management Optimization with IoT and Blockchain Technology to Increase Efficiency and Transparency. Journal of Social Science Studies, 4(2), 31-36.
Ghozali, S., Darmawan, D., Putra, A. R., Arifin, S., Arrozi, F., Firmansyah, B., & Al Mursyidi, B. M. (2024). Literasi Digital sebagai Pilar Peningkatan Kualitas Pendidikan Modern. Jurnal Pendidikan, Penelitian dan Pengabdian Masyarakat, 4(2), 1-17.
Gilster, P. (1997). Digital Literacy. Wiley, New York.
Ginoga, V., & Suhairi, S. (2024). Pengaruh Literasi Digital terhadap Kinerja Tenaga Kependidikan. Jurnal Ilmiah Metansi (Manajemen dan Akuntansi), 7(2), 271–278.
Handayani, K., Utaminingsih, A., & Santoso, D. (2024). Pengaruh Kompetensi Literasi Digital dan Komunikasi yang Intensif terhadap Kinerja Pegawai Negeri Sipil dengan Sistem Kerja Tim sebagai Variabel Intervening. Jurnal Syntax Admiration, 5(4), 1163-1178.
Hariani, M., & Darmawan, D. (2025). Pengaruh Kepemimpinan, Modal Psikologis, dan Keadilan Organisasi terhadap Kinerja Pegawai. Jurnal Satyagraha, 8(1), 180-198.
Irfan, M., Ali, R., & Darmawan, D. (2024). Digital Labour, Production Relations, and Social Class in the Age of Automation. International Journal of Service Science, Management, Engineering, and Technology, 5(2), 27-35.
Jaenab, J., Sumbawati, N. K., & Mukminin, A. (2025). Pengaruh Kecerdasan Emosional dan Literasi Digital terhadap Kinerja Pegawai Generasi Z Kota Bima. Jurnal PenKoMi: Kajian Pendidikan dan Ekonomi, 8(1), 206-221.
Khaira, N. (2024). Peran Literasi Digital dan Kepemimpinan Digital terhadap Kinerja Karyawan: Studi Kasus Generasi Millenial dan Z di GoTo Group. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 7(2), 135-147.
Khairi, M., & Darmawan, D. (2025). Blockchain Enforcement in Employee Data Management to Increase Transparency and Security. International Journal of Service Science, Management, Engineering, and Technology, 7(2), 1-5.
Lestari, F. A. D., & Darmawan, D. (2025). Pengaruh Gaya Kepemimpinan Transformasional dan Komitmen Organisasi terhadap Kinerja Karyawan. Jurnal Penelitian Multidisiplin Nusantara, 6(1), 93-113.
Lestari, W. M., & Yuningsih, Y. (2023). Pengaruh Lingkungan Kerja dan Literasi Digital terhadap Kinerja Karyawan. BULLET: Jurnal Multidisiplin Ilmu, 1(6), 1120-1124.
Mangkunegara, A. A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya, Bandung.
Mardikaningsih, R. (2025). The Deconstruction of Work and HRM Reconfiguration: Flexibility and Employer Branding in the Digital Era. International Journal of Service Science, Management, Engineering, and Technology, 8(2), 10-17.
Mardikaningsih, R., & Darmawan, D. (2023). The Role of Digital Leadership in Building Employee Readiness for Workplace Automation. Studi Ilmu Sosial Indonesia, 3(1), 423-446.
Mardikaningsih, R., & Darmawan, D. (2025). Utilization of Big Data Analytics to Improve Corporate Environmental Performance in Managerial and Organizational Dimensions. Bulletin of Science, Technology and Society, 4(3), 1-12.
Mardikaningsih, R., & Oluwatoyin, F. (2023). Analyzing Algorithmic Bias, Automated Justice, and Social Transformation in Artificial Intelligence Implementation. Studi Ilmu Sosial Indonesia, 3(1), 107-128.
Mardikaningsih, R., & Wardoyo, D. T. W. (2024a). The Role of Technology in Human Resource Development for Sustainability: A Literature Review on Digital Innovation. Bulletin of Science, Technology and Society, 3(3), 20-26.
Mardikaningsih, R., & Wardoyo, D. T. W. (2024b). Green Technology Integration in Management for Social and Environmental Sustainability. International Journal of Service Science, Management, Engineering, and Technology, 6(2), 6-10.
Mardikaningsih, R., Darmawan, D., & Halizah, S. N. (2023). Worker Anxiety About Role Displacement from Artificial Intelligence Application in Human Resource Management. Studi Ilmu Sosial Indonesia, 3(2), 355-376.
Mardikaningsih, R., Hariani, M., Darmawan, D., Putra, A. R., & Arifin, S. (2025). Optimizing Digital Leadership in Improving Team Collaboration and Operational Efficiency for Organizational Transformation. In Proceeding of International Management Conference and Progressive Papers, 3(1).
Maszudi, E., & Pratiwi, I. (2025). Menelisik Change Management, Work Life Balance, Kemampuan Literasi Digital Pada Kinerja Karyawan BRI Unit Belopa. Management Studies and Entrepreneurship Journal (MSEJ), 6(2), 515-532.
Metris, D., & Priambodo, A. (2023). Pengaruh Literasi Digital dan Lingkungan Kerja terhadap Kinerja Pegawai dengan Perilaku Kerja Inovatif sebagai Variabel Intervening. Bisnman (Bisnis dan Manajemen): The Journal of Business and Management, 6(3), 719-735.
Nasrullah, R., Aditya, W., Satya, T. I., Nento, M. N., Hanifah, N., & Miftahussururi. (2017). Materi Pendukung Literasi Digital: Gerakan literasi nasional. Kementerian Pendidikan dan Kebudayaan, Jakarta.
Oluwatoyin, F., & Mardikaningsih, R. (2024). Challenges and Opportunities for Sustainability of Human Resource Development in Industry 4.0. Bulletin of Science, Technology and Society, 3(2), 9-16.
Putra, A. R., & Darmawan, D. (2025). Kontribusi Berkesinambungan Knowledge Management dan TQM terhadap Pengembangan Kinerja Karyawan. Jurnal Satyagraha, 8(2), 211-224.
Putra, A. R., Darmawan, D., & Arifin, S. (2022). Employee Experience in the Digital Workplace: A Human Resource Management Perspective. Studi Ilmu Sosial Indonesia, 2(2), 361-384.
Razak, I., Masud, M., Wahid, M., & Rahman, W. (2022). Pengaruh Karakter, Kompetensi dan Literasi Digital terhadap Kinerja Pegawai pada Universitas Muhammadiyah Luwuk. Jurnal Ilmiah Manajemen Emor (Ekonomi Manajemen Orientasi Riset), 6(2), 220-228.
Rizal, M. I., El-Yunusi, M. Y. M., & Darmawan, D. (2024). Literasi Digital, Pemanfaatan Media Pembelajaran dan Kemandirian Belajar: Kontribusinya terhadap Prestasi Akademik di SMA Intensif Taruna Pembangunan Surabaya. EduInovasi: Journal of Basic Educational Studies, 4(2), 905-917.
Rojak, J. A. (2023). The Role and Risk of Citizen Journalism in the Digital Democracy Era: A Literature Study on Participation and Disinformation. Studi Ilmu Sosial Indonesia, 3(2), 421-440.
Schultz, T. W. (1961). Investment in human capital. The American Economic Review, 51(1), 1–17.
Setyaasih, R., Herdijanto, T., & Muzrifah, R. A. (2025). Dampak Literasi Digital dan Fleksibilitas Tempat Kerja terhadap Kinerja Karyawan dengan Mediasi Pemberdayaan Psikologis. CERMIN: Jurnal Penelitian, 9(1), 41–54.
Sulaksono, S., Hardyansah, R., & Darmawan, D. (2025). Reimagining Social Mobility in the Platform Economy and Automation-Driven Labor Landscape. Bulletin of Science, Technology and Society, 4(1), 35-42.
Wernerfelt, B. (1984). A Resource‐Based View of the Firm. Strategic Management Journal, 5(2), 171–180.
Campbell, J. P. (1990). Modeling the Performance Prediction Problem in Industrial and Organizational Psychology. In Handbook of Industrial and Organizational Psychology. Consulting Psychologists Press, Palo Alto.
da Silva, B. D. S., & Darmawan, D. (2023). Integration of Management Information Systems (MIS) in Strategic Decision Making to Improve Organization Performance. Journal of Social Science Studies, 3(2), 347-352.
Dahman, Y., Goso, G., Sahrir, S., & Salju, S. (2023). Peran Literasi Digital, Motivasi Kerja, Kemampuan Kerja dalam Meningkatkan Kinerja Karyawan UMKM. Jesya (Jurnal Ekonomi dan Ekonomi Syariah), 6(2), 1784-1793.
Darmawan, A., & Aryati, T. (2025). Business Ethics in Moderating the Relationship between Sustainability Governance and Digital Transformation on Firm Performance. Jurnal Ilmiah Akuntansi Kesatuan, 13(6), 1615-1626.
Darmawan, D. (2022). Posthuman Human Resource Management in Organizations using Generative Artificial Intelligence, Studi Ilmu Sosial Indonesia, 2(2), 97-124.
Darmawan, D. (2023). Job Design Changes Due to Automation and Consequences for Human Resource Management Practices. Studi Ilmu Sosial Indonesia, 3(1), 343-366.
Darmawan, D. (2025a). Human Capital Development in Knowledge-Based Organization and Continuous Learning. International Journal of Service Science, Management, Engineering, and Technology, 7(1), 1-6.
Darmawan, D. (2025b). Job Redesign, Automation, and Digital Workforce Competencies in the Twenty-First Century. Bulletin of Science, Technology and Society, 4(3), 103-114.
Darmawan, D., & da Silva, B. D. S. (2025). Blockchain as an Instrument of Decentralized Social Order and Democratic Reconfiguration. Bulletin of Science, Technology and Society, 4(1), 11-18.
Darmawan, D., & Gardi, B. (2024). Digital-Oriented Leadership and Organizational Transformation: Fostering Operational Efficiency, Team Collaboration, and Innovation in the Digital. International Journal of Service Science, Management, Engineering, and Technology, 5(1), 37-42.
Darmawan, D., & Nasqa, R. A. (2026). Digital Storytelling in Experiential Tourism Destination Imaging. SYNERGY: Jurnal Bisnis dan Manajemen, 6(1), 10-20.
Gani, A., Darmawan, D., & Irfan, M. (2025). Youth Social Mobility in the Gig Economy and Digital Platform Work. International Journal of Service Science, Management, Engineering, and Technology, 7(1), 35-43.
Gardi, B., & Darmawan, D. (2024). Supply Chain Management Optimization with IoT and Blockchain Technology to Increase Efficiency and Transparency. Journal of Social Science Studies, 4(2), 31-36.
Ghozali, S., Darmawan, D., Putra, A. R., Arifin, S., Arrozi, F., Firmansyah, B., & Al Mursyidi, B. M. (2024). Literasi Digital sebagai Pilar Peningkatan Kualitas Pendidikan Modern. Jurnal Pendidikan, Penelitian dan Pengabdian Masyarakat, 4(2), 1-17.
Gilster, P. (1997). Digital Literacy. Wiley, New York.
Ginoga, V., & Suhairi, S. (2024). Pengaruh Literasi Digital terhadap Kinerja Tenaga Kependidikan. Jurnal Ilmiah Metansi (Manajemen dan Akuntansi), 7(2), 271–278.
Handayani, K., Utaminingsih, A., & Santoso, D. (2024). Pengaruh Kompetensi Literasi Digital dan Komunikasi yang Intensif terhadap Kinerja Pegawai Negeri Sipil dengan Sistem Kerja Tim sebagai Variabel Intervening. Jurnal Syntax Admiration, 5(4), 1163-1178.
Hariani, M., & Darmawan, D. (2025). Pengaruh Kepemimpinan, Modal Psikologis, dan Keadilan Organisasi terhadap Kinerja Pegawai. Jurnal Satyagraha, 8(1), 180-198.
Irfan, M., Ali, R., & Darmawan, D. (2024). Digital Labour, Production Relations, and Social Class in the Age of Automation. International Journal of Service Science, Management, Engineering, and Technology, 5(2), 27-35.
Jaenab, J., Sumbawati, N. K., & Mukminin, A. (2025). Pengaruh Kecerdasan Emosional dan Literasi Digital terhadap Kinerja Pegawai Generasi Z Kota Bima. Jurnal PenKoMi: Kajian Pendidikan dan Ekonomi, 8(1), 206-221.
Khaira, N. (2024). Peran Literasi Digital dan Kepemimpinan Digital terhadap Kinerja Karyawan: Studi Kasus Generasi Millenial dan Z di GoTo Group. INOBIS: Jurnal Inovasi Bisnis dan Manajemen Indonesia, 7(2), 135-147.
Khairi, M., & Darmawan, D. (2025). Blockchain Enforcement in Employee Data Management to Increase Transparency and Security. International Journal of Service Science, Management, Engineering, and Technology, 7(2), 1-5.
Lestari, F. A. D., & Darmawan, D. (2025). Pengaruh Gaya Kepemimpinan Transformasional dan Komitmen Organisasi terhadap Kinerja Karyawan. Jurnal Penelitian Multidisiplin Nusantara, 6(1), 93-113.
Lestari, W. M., & Yuningsih, Y. (2023). Pengaruh Lingkungan Kerja dan Literasi Digital terhadap Kinerja Karyawan. BULLET: Jurnal Multidisiplin Ilmu, 1(6), 1120-1124.
Mangkunegara, A. A. P. (2019). Manajemen Sumber Daya Manusia Perusahaan. PT Remaja Rosdakarya, Bandung.
Mardikaningsih, R. (2025). The Deconstruction of Work and HRM Reconfiguration: Flexibility and Employer Branding in the Digital Era. International Journal of Service Science, Management, Engineering, and Technology, 8(2), 10-17.
Mardikaningsih, R., & Darmawan, D. (2023). The Role of Digital Leadership in Building Employee Readiness for Workplace Automation. Studi Ilmu Sosial Indonesia, 3(1), 423-446.
Mardikaningsih, R., & Darmawan, D. (2025). Utilization of Big Data Analytics to Improve Corporate Environmental Performance in Managerial and Organizational Dimensions. Bulletin of Science, Technology and Society, 4(3), 1-12.
Mardikaningsih, R., & Oluwatoyin, F. (2023). Analyzing Algorithmic Bias, Automated Justice, and Social Transformation in Artificial Intelligence Implementation. Studi Ilmu Sosial Indonesia, 3(1), 107-128.
Mardikaningsih, R., & Wardoyo, D. T. W. (2024a). The Role of Technology in Human Resource Development for Sustainability: A Literature Review on Digital Innovation. Bulletin of Science, Technology and Society, 3(3), 20-26.
Mardikaningsih, R., & Wardoyo, D. T. W. (2024b). Green Technology Integration in Management for Social and Environmental Sustainability. International Journal of Service Science, Management, Engineering, and Technology, 6(2), 6-10.
Mardikaningsih, R., Darmawan, D., & Halizah, S. N. (2023). Worker Anxiety About Role Displacement from Artificial Intelligence Application in Human Resource Management. Studi Ilmu Sosial Indonesia, 3(2), 355-376.
Mardikaningsih, R., Hariani, M., Darmawan, D., Putra, A. R., & Arifin, S. (2025). Optimizing Digital Leadership in Improving Team Collaboration and Operational Efficiency for Organizational Transformation. In Proceeding of International Management Conference and Progressive Papers, 3(1).
Maszudi, E., & Pratiwi, I. (2025). Menelisik Change Management, Work Life Balance, Kemampuan Literasi Digital Pada Kinerja Karyawan BRI Unit Belopa. Management Studies and Entrepreneurship Journal (MSEJ), 6(2), 515-532.
Metris, D., & Priambodo, A. (2023). Pengaruh Literasi Digital dan Lingkungan Kerja terhadap Kinerja Pegawai dengan Perilaku Kerja Inovatif sebagai Variabel Intervening. Bisnman (Bisnis dan Manajemen): The Journal of Business and Management, 6(3), 719-735.
Nasrullah, R., Aditya, W., Satya, T. I., Nento, M. N., Hanifah, N., & Miftahussururi. (2017). Materi Pendukung Literasi Digital: Gerakan literasi nasional. Kementerian Pendidikan dan Kebudayaan, Jakarta.
Oluwatoyin, F., & Mardikaningsih, R. (2024). Challenges and Opportunities for Sustainability of Human Resource Development in Industry 4.0. Bulletin of Science, Technology and Society, 3(2), 9-16.
Putra, A. R., & Darmawan, D. (2025). Kontribusi Berkesinambungan Knowledge Management dan TQM terhadap Pengembangan Kinerja Karyawan. Jurnal Satyagraha, 8(2), 211-224.
Putra, A. R., Darmawan, D., & Arifin, S. (2022). Employee Experience in the Digital Workplace: A Human Resource Management Perspective. Studi Ilmu Sosial Indonesia, 2(2), 361-384.
Razak, I., Masud, M., Wahid, M., & Rahman, W. (2022). Pengaruh Karakter, Kompetensi dan Literasi Digital terhadap Kinerja Pegawai pada Universitas Muhammadiyah Luwuk. Jurnal Ilmiah Manajemen Emor (Ekonomi Manajemen Orientasi Riset), 6(2), 220-228.
Rizal, M. I., El-Yunusi, M. Y. M., & Darmawan, D. (2024). Literasi Digital, Pemanfaatan Media Pembelajaran dan Kemandirian Belajar: Kontribusinya terhadap Prestasi Akademik di SMA Intensif Taruna Pembangunan Surabaya. EduInovasi: Journal of Basic Educational Studies, 4(2), 905-917.
Rojak, J. A. (2023). The Role and Risk of Citizen Journalism in the Digital Democracy Era: A Literature Study on Participation and Disinformation. Studi Ilmu Sosial Indonesia, 3(2), 421-440.
Schultz, T. W. (1961). Investment in human capital. The American Economic Review, 51(1), 1–17.
Setyaasih, R., Herdijanto, T., & Muzrifah, R. A. (2025). Dampak Literasi Digital dan Fleksibilitas Tempat Kerja terhadap Kinerja Karyawan dengan Mediasi Pemberdayaan Psikologis. CERMIN: Jurnal Penelitian, 9(1), 41–54.
Sulaksono, S., Hardyansah, R., & Darmawan, D. (2025). Reimagining Social Mobility in the Platform Economy and Automation-Driven Labor Landscape. Bulletin of Science, Technology and Society, 4(1), 35-42.
Wernerfelt, B. (1984). A Resource‐Based View of the Firm. Strategic Management Journal, 5(2), 171–180.